Process Manager
Job description Undertake the management of all incidents for the clients infrastructure and applications Ensuring all incidents are correctly logged, progressed, updated and authorised Take accountability of all open incidents Ensure actions to resolve incidents are captured and documented Facilitation of cross-Resolver resolution Ensur...
Job description Undertake the management of all incidents for the clients infrastructure and applications Ensuring all incidents are correctly logged, progressed, updated and authorised Take accountability of all open incidents Ensure actions to resolve incidents are captured and documented Facilitation of cross-Resolver resolution Ensur...
Release Manager
Job description The primary responsibility of this position is to manage the Release Management Life Cycle across all delivery teams and the relevant customer teams in line with industry best practice models based on ITIL. The Release Manager will play a pivotal role in ensuring that the teams function as efficiently as possible in addition to establishing solid relationships with customer reso...
Job description The primary responsibility of this position is to manage the Release Management Life Cycle across all delivery teams and the relevant customer teams in line with industry best practice models based on ITIL. The Release Manager will play a pivotal role in ensuring that the teams function as efficiently as possible in addition to establishing solid relationships with customer reso...
Technical Project Manager
Job description Managing large and complex customer facing projects with full accountability for time, cost, quality, people, risk and communications Managing technical project teams (including vendors/subcontractors) to deliver multiple, simultaneous projects that span across several IT technologies Working closely with customers to develop proposal & present fi...
Job description Managing large and complex customer facing projects with full accountability for time, cost, quality, people, risk and communications Managing technical project teams (including vendors/subcontractors) to deliver multiple, simultaneous projects that span across several IT technologies Working closely with customers to develop proposal & present fi...
Middleware Administrator for 3rd line support
Job description Supporting of a global infrastructure environment Daily Operation Management: Logfile analysis, Backup review and planning Scripting and task automation Multi-technology troubleshooting Lead troubleshooting teams Proactive and strategic (re)design of the IT landscape Change planning, preparation, implementation ...
Job description Supporting of a global infrastructure environment Daily Operation Management: Logfile analysis, Backup review and planning Scripting and task automation Multi-technology troubleshooting Lead troubleshooting teams Proactive and strategic (re)design of the IT landscape Change planning, preparation, implementation ...
IMOC Operator
Job description Monitor and supervise the IT system peripherals and operations of our client's IT layout Follow a standardized process consisting of explicit and precise procedures, coached by a Technical Operator Carry out tasks by strictly following the documents containing the procedures and operations Respond to the system alarms by providing first leve...
Job description Monitor and supervise the IT system peripherals and operations of our client's IT layout Follow a standardized process consisting of explicit and precise procedures, coached by a Technical Operator Carry out tasks by strictly following the documents containing the procedures and operations Respond to the system alarms by providing first leve...
Informix Database Administrator
Job description Database Administrator (Informix) is responsible for 2nd-level-support and securing of an error free IT service of a high complex IT infrastructure. She or he will be a contact person for technical questions and problems regarding Informix databases. The activities in operations management contain difficult and complex tasks such as for example: Operation, administrati...
Job description Database Administrator (Informix) is responsible for 2nd-level-support and securing of an error free IT service of a high complex IT infrastructure. She or he will be a contact person for technical questions and problems regarding Informix databases. The activities in operations management contain difficult and complex tasks such as for example: Operation, administrati...
Application Manager
Job description The Application Manager is responsible for assuring operation of the designated applications and the continuity of service with respect to both - service level (operating time) and performance level (reaction time, if an application fails) - as agreed in the specific SLA. She or he works with system and application specific tools, communicates with the IT team of our clients and...
Job description The Application Manager is responsible for assuring operation of the designated applications and the continuity of service with respect to both - service level (operating time) and performance level (reaction time, if an application fails) - as agreed in the specific SLA. She or he works with system and application specific tools, communicates with the IT team of our clients and...
Application Engineer
Job description The Application Engineer is responsible for 2nd-level-support and securing of an error free IT service of a high complex IT infrastructure. She or he will be a contact person for technical questions and problems regarding the IT applications The activities in operations management contain difficult and complex tasks, which need independent development of possible solutions. &#...
Job description The Application Engineer is responsible for 2nd-level-support and securing of an error free IT service of a high complex IT infrastructure. She or he will be a contact person for technical questions and problems regarding the IT applications The activities in operations management contain difficult and complex tasks, which need independent development of possible solutions. &#...
Active Directory/ MS Exchange Administrator
Job description Administer Users and Mailboxes in AD's (add, delete, change) Automate system processes (scripting) Backup/Recover Mailboxes as well as mail data bases Monitor and Manage Server's (DC, Exchange) Adapt policies Enroll policies Structure AD according guidelines Manage AD related DNS issues &...
Job description Administer Users and Mailboxes in AD's (add, delete, change) Automate system processes (scripting) Backup/Recover Mailboxes as well as mail data bases Monitor and Manage Server's (DC, Exchange) Adapt policies Enroll policies Structure AD according guidelines Manage AD related DNS issues &...
Platform Manager
Job summary The Platform Operations Manager is responsible for assuring operation of Document Management Application suite and continuity of service with respect to both - service level (operating time) and performance level (reaction time, if an application fails) - as agreed in the specific SLA. She or he works with system and application specific tools, communicates with the IT team of our c...
Job summary The Platform Operations Manager is responsible for assuring operation of Document Management Application suite and continuity of service with respect to both - service level (operating time) and performance level (reaction time, if an application fails) - as agreed in the specific SLA. She or he works with system and application specific tools, communicates with the IT team of our c...
Specjalista ds. Obsługi Serwisowej oraz Call Center. [Warszawa]
Specjalista ds. Obs�ugi Serwisowej oraz Call Center.
Zakres obowi�zk�w:
- �wiadczenie wsparcia technicznego dla klient�w indywidualnych i biznesowych za po�rednictwem telefonu oraz korespondencji email w zakresie us�ug:
. telewizji kablowej,
. dost�pu do Internetu,
Specjalista ds. Obs�ugi Serwisowej oraz Call Center.
Zakres obowi�zk�w:
- �wiadczenie wsparcia technicznego dla klient�w indywidualnych i biznesowych za po�rednictwem telefonu oraz korespondencji email w zakresie us�ug:
. telewizji kablowej,
. dost�pu do Internetu,
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